Return Policy
Effective Date: 2024/12/23

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1. Eligibility for Returns
We accept returns only if the product is damaged or defective upon receipt.
Returns must be initiated within 48 hours of receiving the product.
Proof of damage (e.g., photos of the product and packaging) must be provided.

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2. Return Process
Contact Us: Email us at info@lovelydingeqs or WhatsApp 060 703 1389 to report a damaged product.
Approval: Once we verify your claim, we will provide instructions for the return.
Return Shipping: Customers are responsible for the cost of return shipping unless otherwise agreed.

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3. Refund Policy
Refunds will be processed once the returned product has been received and inspected.
Refunds are issued to the original payment method within 7 business days of receiving the returned item.

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4. Non-Returnable Items

• Products that have been used, altered, or damaged due to misuse.

• Any item not reported within 48 hours of delivery.

• For questions or assistance, contact us at info@lovelydingeqs.com.