Terms & Conditions for LovelyDingeQ's (Pty) Ltd.
Last Updated: 2024/12/23

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1. Introduction
Welcome to LovelyDingeQ's (Pty) Ltd. (“LovelyDingeQ's,” “we,” “our,” or “us”). By accessing or using our online store (“Website”), you agree to be bound by these Terms & Conditions (“T&Cs”). Please read them carefully.

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2. Eligibility
You must be at least 18 years old or have the consent of a parent or guardian to make purchases on our Website.

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3. Products and Services
We offer a range of fashion and beauty products. All descriptions, images, references, features, content, specifications, and prices are subject to change at any time without notice.

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4. Payment
We accept payments through Yoco in ZAR (South African Rand). By providing your payment information, you authorize us to charge the applicable amount to your selected payment method.

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5. Shipping and Delivery
Shipping Region: We deliver only within South Africa.
Delivery Times: Orders are processed within 1-4 business days.
Shipping Cost: A flat-rate shipping fee of R79 is applied to all orders.
Delivery Address: Please ensure your delivery address is accurate. We are not responsible for deliveries to incorrect addresses.

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6. Returns and Refunds
We accept returns only if the product is damaged. Claims must be made within 48 hours of receiving the product, accompanied by proof of damage (e.g., photos). Contact our customer service team to process returns.

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7. Privacy Policy
By using our Website, you consent to the collection and use of your personal information in accordance with our Privacy Policy, which is available on our Website.

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8. Limitation of Liability
To the fullest extent permitted by law, LovelyDingeQ's (Pty) Ltd. will not be liable for any damages arising from your use or inability to use the Website or from any product or service purchased through it.

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9. Governing Law
These T&Cs are governed by the laws of South Africa. Any disputes arising will be subject to the jurisdiction of the South African courts.

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10. Dispute Resolution
In the event of a dispute, you agree to first attempt to resolve the matter informally by contacting us. If unresolved, you agree to mediation or arbitration as per the relevant South African regulations.

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11. Changes to the T&Cs
We may update these T&Cs at any time without prior notice. It is your responsibility to check this page periodically for changes.

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12. Contact Us
For questions about these T&Cs, please contact us at info@lovelydingeqs.com.