Shipping policy

At LovelyDingeQ’s, we aim to get your order to you as quickly and smoothly as possible.

 

Where we ship

We offer nationwide delivery across South Africa.

 

Shipping costs

Shipping is calculated at checkout based on your location.

  • Free shipping on all orders over R1000

 

Processing & dispatch times

We work fast so you don’t have to wait:

Order placed Processing & dispatch
Before 12:00 (12PM) Packed and dispatched the same day
After 12:00 (12PM) Packed the same day and collected by our courier the next business day
Weekends (Saturday & Sunday) Packed and prepared, then collected on Monday

 

Delivery timeframes

Once your order has been collected by our courier:

  • Delivery typically takes 1 – 5 business days, depending on your location

 

Order tracking

All orders include tracking, so you can stay updated every step of the way.

 

Lost or damaged items

We’ve got you covered.

If your order is ever lost or arrives damaged, you won’t be left stuck. All shipments are fully covered by us and our courier partners. Simply contact us and we’ll sort it out quickly.

 

Failed delivery attempts

If a delivery attempt is made and you’re not available to receive your parcel:

  • You can contact the courier directly to reschedule, or
  • Reach out to our team and we’ll arrange it for you

We’ll make sure your order gets to you.

 

Need help?

If you have any questions about your order or shipping, we’re here to help: